Question 1

Is it a group tour or a private tour?

Accepted Answer

Our tours are small group experiences, thoughtfully designed to feel very close to a private one. We keep our groups intimate, usually just 2 to 10 guests, so everything moves at a relaxed and personal pace. You will have time to ask questions, connect with each other, chat with local vendors, and truly enjoy every place you visit.
Many of our guests share that it feels less like a typical group tour and more like exploring Hanoi with a local friend. You will also feel our care before, during, and even after the experience.

If you prefer a private tour, whether you have special dietary needs, are celebrating something meaningful, or simply want a fully tailored pace, don’t hesitate to reach out. We would love to create something just for you.

Question 2

Can children or elderly join the tours?

Accepted Answer

Absolutely! Our tours are kids- and elderly-friendly. Children of all ages are welcome, and infants can join in a stroller or baby carrier, though we recommend a compact foldable stroller for Hanoi’s narrow streets. Seniors are also very welcome, and we’ll move at a relaxed pace with plenty of breaks. Please note the ages of all participants when booking so we can prepare and ensure a comfortable experience for everyone.

Question 3

Do you have a vegetarian or vegan tour?

Accepted Answer

Yes! We have a special Vegetarian and Vegan tour called Veggie Delight, designed for groups where most or all members follow a plant-based diet. This tour is carefully planned so everyone can enjoy every dish without compromise.

Question 4

Can we include Train Street?

Accepted Answer

On our standard food tour, we take you to a hidden local coffee spot with great drinks and authentic Hanoi vibes that most visitors would otherwise miss. Instead of Train Street, which is easy to visit on your own, we focus on spots that feel more local and relaxed. We can also guide you there after the tour if you’d like to explore it independently.

If Train Street is on your list, we can guide you there after the tour so you can enjoy it at your own pace.

Question 5

Can we make the tour special for a birthday, anniversary, or other celebration?

Accepted Answer

We’ve hosted many special occasions like birthdays, anniversaries, or couple celebrations. If you’d like to celebrate a loved one or a milestone during the tour, just let us know when booking. We can help plan little surprises!

Question 6

I’ve been to Hanoi before and want to try something new and exciting. What do you recommend?

Accepted Answer

Hanoi has so many hidden dishes and food places that even frequent visitors can discover something completely new. If you’d like to try a unique or more adventurous experience, please contact us on WhatsApp (+84 969655521). We’ll suggest the best spots, seasonal specialties, and hidden gems tailored to your taste and curiosity.

Question 7

Where do we meet for the tour?

Accepted Answer

The meeting point is always in Hanoi’s Old Quarter, very easy to reach, and we’ll send the exact location with a Google Maps link before your tour.

Question 8

What happens if it rains?

Accepted Answer

We still run the tour if it rains, as light rain is very common in Hanoi and we’ll provide raincoats to keep you comfortable. If it rains heavily, or there’s a flood/typhoon, we’ll contact you in advance to discuss and reschedule the tour together at a more suitable time.

Question 9

Can I take photos or record moments during the tour?

Accepted Answer

Absolutely yes! Feel free to take photos and videos at every stop on the tour. We visit these places often, and the owners know us well and are comfortable with guests taking photos. Besides, our guide can help capture moments while you’re exploring, tasting, and enjoying the tour. Afterward, we’ll share the photos with you, and some may be featured on our website or social media. If you’d prefer to keep your experience private, just let us know, we’ll fully respect your wishes and won’t publish anything.

Question 10

What’s the difference between the 10am and the 6pm tour? Which one should you choose?

Accepted Answer

Both tours offer the same level of care, authentic food, and local stories. The difference is mainly in the atmosphere. During the daytime tour, we explore Hanoi in its real daily rhythm - the streets are already busy, locals are working, vendors are setting up, and life flows through small alleys and sidewalks. It’s lively, active, and very much everyday Hanoi.We personally recommend the 6 PM tour, as we can take you through both daytime and nighttime Hanoi in one walk, and the contrast is truly special. As the sun goes down, the city becomes even more vibrant and energetic - lights come on, food stalls get busier, and Hanoi feels alive in a different way.

If you are visiting Hanoi from April to September, the 5 PM tour is definitely the better choice. During these summer months, it can be quite hot during the day, so starting later helps you avoid the heat and feel much more comfortable while walking and eating. The cooler evening air makes the whole experience more enjoyable, and you can truly relax and enjoy the food without feeling rushed by the heat.

Question 11

Do you offer motorbike food tours?

Accepted Answer

Our food tours are walking tours, because we truly believe the best way to explore the Hanoi's Old Quarter is on foot. The traffic here is usually busy, and walking allows us to slow down to notice everyday details, easily step into tiny alleys, and discover hidden local spots that you would simply miss on a motorbike.

That said, if you’re heading to Ho Chi Minh City afterward, a motorbike food tour there is a great choice. The vibe is completely different, the streets are wider, and the city is perfect for experiencing food culture on two wheels.

Question 12

We’re traveling as a multi-generation family. Should we choose the food tour or another one?

Accepted Answer

If most people or everyone in your family are foodies and mainly wants to enjoy local food together, regardless of age, we’d recommend the Taste of Hanoi food tour. It works well for mixed ages and focuses on sharing authentic dishes and local stories at a relaxed pace.

If you’d like the experience to focus more on children, with a wider mix of interactive activities, hands-on experiences, playful challenges, and lighter storytelling that kids can easily follow, then Hanoi Family Quest is the better choice. It’s designed to keep children engaged while still being enjoyable and meaningful for parents and grandparents too.

If you’re still unsure, feel free to message us. We’re always happy to help you choose the experience that fits your family best.

Question 13

Will there be a lot of walking?

Accepted Answer

We’ve designed the Taste of Hanoi food tour at a comfortable, relaxed pace. The walking is broken into short segments, usually just 50-400 meters at a time, and at each stop we sit down, eat, and take a break before continuing. The total walking distance is often less than 2km, spread out over several hours, so it never feels rushed.

If anyone feels tired, needs to slow down, or would like a short pause, you can tell your guide at any time, and we’ll happily adjust the pace.

Question 14

When do I pay?

Accepted Answer

Payment is made at the end of the tour, so you can simply enjoy the experience first and settle afterward.

We accept cash in VND or USD. For USD, we only accept new bills in 20, 50 or 100 denominations, in good condition and not torn. Any remaining balance can be returned to you in VND.

Question 15

If we have other questions or concerns, how can we reach you?

Accepted Answer

The fastest and easiest way is to message us on WhatsApp  +84969655521. We reply quickly and are always happy to help answer your questions or give personalized advice before you book.

Question 16

Is Hanoi Family Quest a group tour or a private tour?

Accepted Answer

Hanoi Family Quest is designed as a small group experience, with a minimum of one family (3-6 people) and maximum of two families per group, usually 8–10 people in total including children. This keeps the experience personal, flexible, and fun for everyone.

If your family group is larger than 10 people, or if you’d prefer a fully private experience, just let us know - we’ll be happy to arrange a private Hanoi Family Quest for you.

Question 17

We’re traveling as a multi-generation family. Should we choose the food tour or Hanoi Family Quest?

Accepted Answer

If everyone in your family mainly wants to enjoy local food together, regardless of age, we’d recommend the Taste of Hanoi food tour. It works well for mixed ages and focuses on sharing authentic dishes and local stories at a relaxed pace.

If you’d like the experience to focus more on children, with a wider mix of interactive activities, hands-on experiences, playful challenges, and lighter storytelling that kids can easily follow, then Hanoi Family Quest is the better choice. It’s designed to keep children engaged while still being enjoyable and meaningful for parents and grandparents too.

If you’re still unsure, feel free to message us - we’re always happy to help you choose the experience that fits your family best.

Question 18

Can we make the tour special for a birthday, anniversary, or other celebration?

Accepted Answer

We’ve hosted many special occasions like birthdays, anniversaries, or couple celebrations, so we know how to make them memorable. If you’d like to celebrate a loved one or a milestone during the tour, just let us know when booking. We can help plan little surprises.

Question 19

Should we have breakfast or lunch before joining Hanoi Family Quest?

Accepted Answer

We recommend not eating beforehand, or only having something very light. During Hanoi Family Quest, we’ll enjoy quite a few local dishes, and we’ll also visit a local market to understand daily life in Hanoi. The experience is a mix of a food tour and a city walk, so if you eat too much before joining, you may not have enough appetite to fully enjoy the food during the tour.

Question 20

What happens if it rains?

Accepted Answer

We still run the tour if it rains, as light rain is very common in Hanoi and we’ll provide raincoats to keep you comfortable. If the weather is very heavy or there’s a storm, we’ll contact you in advance to discuss and reschedule the tour together at a more suitable time.

Question 21

Will there be a lot of walking? Can babies and elderly family members join comfortably?

Accepted Answer

We’ve designed Hanoi Family Quest with short, easy walks. Each stop is only a few dozen to a few hundred meters apart at most, and every time we arrive at a new spot, we take time to sit down, eat, rest, or join an activity before moving on. The total walking distance is under 2 km, and part of the experience is a relaxing cyclo ride to enjoy the streets without walking at all.

If anyone feels tired, needs a break, or prefers to slow the pace, you can tell your guide at any time, and we’ll happily adjust so everyone feels comfortable.

Question 22

If we have other questions or concerns, how can we reach you?

Accepted Answer

The fastest and easiest way is to message us on WhatsApp +84969655521. We reply quickly and are always happy to help answer your questions or give personalized advice before you book.

Question 23

Is it a group tour or a private tour?

Accepted Answer

Our tours are small group experiences, thoughtfully designed to feel very close to a private one. We keep our groups intimate, usually just 2 families, so everything moves at a relaxed and personal pace. You will have time to ask questions, connect with each other, chat with local vendors, and truly enjoy every place you visit.
Many of our guests share that it feels less like a typical group tour and more like exploring Hanoi with a local friend. You will also feel our care before, during, and even after the experience.

If you prefer a private tour, whether you have special dietary needs, are celebrating something meaningful, or simply want a fully tailored pace, don’t hesitate to reach out. We would love to create something just for you.

Question 24

When do I pay?

Accepted Answer

Payment is made at the end of the tour, so you can simply enjoy the experience first and settle afterward.

We accept cash in VND or USD. For USD, we only accept new bills in 20, 50 or 100 denominations, in good condition and not torn. Any remaining balance can be returned to you in VND.

Question 25

Is this a private or group workshop?

Accepted Answer

We usually run small group workshops to keep the experience warm and interactive, but private workshops are also available on request. Just let us know what you prefer.

Question 26

Is this a tasting or a making workshop?

Accepted Answer

It’s both. You’ll make your own drinks and also taste different variations, so you can feel the difference rather than just hearing about it.

Question 27

Where does the workshop take place?

Accepted Answer

The workshop takes place in a cozy local space in Hanoi, easy to reach. We’ll send you the exact location and Google Maps link before the session.

Question 28

Do I need any prior coffee or cocoa knowledge?

Accepted Answer

Not at all. The workshop is designed for beginners and curious travelers. We explain everything in a simple, friendly way, so you can relax, ask questions freely, and enjoy the experience at your own pace.

Question 29

Is this workshop suitable for children or guests who don’t drink coffee?

Accepted Answer

Yes, absolutely. If you or your children don’t drink coffee, we can prepare cocoa instead, while other adults in the group can make coffee. The workshop is designed at a slow, relaxed pace, so everyone can feel comfortable, enjoy the process, and truly take their time with each step.

Question 30

I’ve already tried Vietnamese coffee before. Is this still worth it?

Accepted Answer

We design this experience to be both fun and meaningful for you. It’s not just about drinking coffee (or cocoa) — we share the stories behind Vietnamese coffee culture, guide you through the ingredients and brewing styles, and invite you to practice hands-on at a slow, relaxed pace. There’s time for you to ask questions, have fun, try things yourself, and truly enjoy the process. Whether you’re a coffee lover, a beginner, or someone who doesn’t drink coffee at all, you’ll leave with new knowledge, practical skills, and a lovely shared memory with us.

Question 31

Can I buy coffee or brewing tools after the workshop?

Accepted Answer

Yes, you can. We do have Vietnamese coffee available for purchase, just let us know in advance so we can prepare it for you. Each guest will also receive a traditional Vietnamese phin filter as a small gift to take home. Other ingredients and tools such as condensed milk, a scale, or basic equipment are easy to find and buy back home.

Question 32

Can I record or capture moments during the workshop experience?

Accepted Answer

Yes, absolutely. You’re very welcome to take photos or videos while you’re participating. Just let us know in advance or during the workshop, and the host will be happy to support you by helping with filming or taking photos at the right moments while you’re brewing and enjoying the experience. After the workshop, we’ll also share the best photos with you so you can keep the memories.

Question 33

If we have other questions or concerns, how can we reach you?

Accepted Answer

The fastest and easiest way is to message us on WhatsApp +84969655521. We reply quickly and are always happy to help answer your questions or give personalized advice before you book.

Question 34

When do I pay?

Accepted Answer

Payment is made at the end of the tour, so you can simply enjoy the experience first and settle afterward.

We accept cash in VND or USD. For USD, we only accept new bills in 20, 50 or 100 denominations, in good condition and not torn. Any remaining balance can be returned to you in VND.

Is it a group tour or a private tour?

Can children or elderly join the tours?

Do you have a vegetarian or vegan tour?

Can we include Train Street?

Can we make the tour special for a birthday, anniversary, or other celebration?

I’ve been to Hanoi before and want to try something new and exciting. What do you recommend?

Where do we meet for the tour?

What happens if it rains?

Can I take photos or record moments during the tour?

What’s the difference between the 10am and the 6pm tour? Which one should you choose?

Do you offer motorbike food tours?

We’re traveling as a multi-generation family. Should we choose the food tour or another one?

Will there be a lot of walking?

When do I pay?

If we have other questions or concerns, how can we reach you?

Is Hanoi Family Quest a group tour or a private tour?

We’re traveling as a multi-generation family. Should we choose the food tour or Hanoi Family Quest?

Can we make the tour special for a birthday, anniversary, or other celebration?

Should we have breakfast or lunch before joining Hanoi Family Quest?

What happens if it rains?

Will there be a lot of walking? Can babies and elderly family members join comfortably?

If we have other questions or concerns, how can we reach you?

Is it a group tour or a private tour?

When do I pay?

Is this a private or group workshop?

Is this a tasting or a making workshop?

Where does the workshop take place?

Do I need any prior coffee or cocoa knowledge?

Is this workshop suitable for children or guests who don’t drink coffee?

I’ve already tried Vietnamese coffee before. Is this still worth it?

Can I buy coffee or brewing tools after the workshop?

Can I record or capture moments during the workshop experience?

If we have other questions or concerns, how can we reach you?

When do I pay?

Frequently asked questions

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